1. How we collect and use your information
When using the Service, we collect the following information about you:
(a) Information you voluntarily disclose: When you register for an account with the Service, we ask you to provide certain information such as your first name, surname and e-mail address. We may also ask for such details when you communicate with us in connection with your use of the Service. We use this information to operate, maintain and enhance the features and functionality of the Service.
(b) Data analytics information collation. We may directly collect or employ third-party analytics tools to help us measure traffic and usage trends for the Service. These tools are used to collect information sent from your device (including but not limited to computers, smart-phones or tablets). We collect and use this information on an anonymised basis such that it cannot reasonably be modified so as to identify an individual user of the Service.
(d) Log file information: Log file information is automatically reported by your device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, referring / exit pages and URLs, number of clicks, pages viewed, and other such information.
(e) Clear gifs/web beacons information: When you use the Service, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our you to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Service.
(f) Device identifiers: When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us.A device identifier may convey information to us about how you use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if you choose to restrict or disable the use of device identifiers.
(g) Location data: When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the geographic location of such mobile device. Location data may indicate to us how and where you use the Service. Some features of the Service may not function properly if you choose to restrict or disable the use of location data collection.
(h) Commercial and other marketing information sent to you: We use the information we collect on you (or receive from third parties such as Facebook or Twitter) to correspond with you directly. We may send you emails or push notifications containing newsletters, promotions and special offers provided by us or our business affiliates.If you do not want to receive such communications, you will be provided with the ability to restrict such communication or opt out completely. We also use your information to send you Service- related updated (e.g., account verification, changes/updates to features of the Service, technical and security notices) to your email address or mobile device via push notification. You may not opt out of such Service-related messages. We will never send you marketing or other communications via SMS messages.
(i) How we use the information collected about you: We use or may use the information collected about you to:
- remember information so that you will not have to re-enter it during your next visit to the Service
- provide you with relevant, personalised emails and other content
- to enable us to monitor the effectiveness and functionality of the Service
- monitor Service usage data, including, but not limited to, total number of visitors, traffic, and demographic patterns
- diagnose and repair technology problems
- to provide in-Service advertising or other marketing or promotional services to your mobile device
2. Sharing your information with third parties
We will not rent, license or sell your information to third parties outside the Company and its group companies (including any parent, subsidiaries, subsidiary undertakings and affiliates) without your consent.
3. How we store your information
(b) Where you have chosen a password to register for an account with the Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
(c) Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted during the use of the Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of our distributors, such as social networks. The Company is not responsible for the functionality or security measures of any third party.
(d) We will retain user provided data for as long as you use the Service and for a reasonable time thereafter. We will retain automatically collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete the data that you have provided during your use of the Service, please contact us at firstname.lastname@example.org and we will respond in a reasonable time. Please note that some or all of your user data may be required in order for the Service to function properly.
4. Your rights
(b) Our Service may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the Service is advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
5. Access to information
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
6. Linking to third party websites
7. Getting in touch